Frequently Asked Questions
How do I connect to my online classroom?
What is WAOL?
Where do I get my textbooks?
How do I register for an online course?
I've changed my name, how do I change my ANGEL login?
Can I use my financial aid to pay for eLearning courses?
Can I use the computer labs on campus?
I am a new student at EvCC, taking eLearning courses, what do I do first?
Can I complete my degree online?
How can I take my placement tests if I cannot come to campus?
How do I access my student Email?
How do I forward my student Email?
Common ANGEL Problems
Cannot login; get an error message
WAOL has no record of your enrollment
I have been 'bumped' off the internet while taking an exam
I cannot post or read any posts in the discussion board.
I do not see my own posts on the discussion board.
I cannot see the grades in my gradebook.
Connecting to an EVCC class
- Go to http://everett.angellearning.com
Login: first initial + middle initial + full last name
Password: first letter of your first name capitalized + first letter of your last name lower case + your full SID
If you are unable to login to ANGEL, you must reset your password at http://www.everettcc.edu/password
What is WAOL (Washington Online)?
WAOL stands for Washington Online. It is a consortium of community and technical colleges from around the state of Washington. Students who enroll in online courses that are sponsored by WAOL will receive EvCC credit on their transcript just as they would for other campus or elearning courses taken at EvCC.
For more information about WAOL, visit their website at http://www.waol.org
Where do I get my text books?
Online Courses
Your books may be purchased at the EvCC Bookstore
Telecourse Courses
Your books may be purchased at the EvCC Bookstore. Tape/DVD rental is paid to the cashier. Take the receipt, and your photo ID to the Library/Media Center to check out the tape/DVD set for the quarter.
How do I register for an eLearning course?
Registration policies for eLearning courses are the same as for on-campus courses. Once you have received your Student ID, login to My Registration Access Date from the Student Kiosk. You may register for classes at that time or after - but not before. You can register for classes by logging into the Online Registration from the Student Kiosk or at Enrollment Services, located in the Parks Student Union on campus.
I've changed my name, how do I change my ANGEL login name?
1. Contact the Enrollment Services Office (425-388-9219) to change your name for your official EvCC records.
2. Contact the EvCC IT Help Desk, Shuksan 211 (425-388-9333) to change your name for your ANGEL login.
Can I use the computer labs on campus?
Yes. Please visit the EvCC Computer Labs Page for all the details.
Can I use my financial aid to pay for my eLearning courses?
Students receiving financial aid may use this funding to pay for eLearning courses. Visit the EvCC Financial Aid webpage or contact the Financial Aid Office at (425) 388-9280 with any questions, prior to enrolling.
I am a new student at EvCC, taking eLearning courses, what do I need to do first?
Once you have registered for an eLearning course (Online, Hybrid or Web Enhanced) you should try out the Intro to ANGEL course. This practice course provides students with video and text tutorials of the tasks they will be doing in their classes. Go to http://everett.angellearning.com and follow the login instructions. Select Introduction to ANGEL Tutorial from the course list, click on the Lessons tab and select a task to get started. If you have any questions, contact the eLearning office.
Can I complete my degree online?
Yes. See eLearning degree options for complete details, and schedule an appointment with an advising specialist to help you get started.
How can I take my placement tests if I cannot come to campus?
There are several ways to do this depending upon your situation. If one of the following does not apply to you, please contact Christine Hahn in the testing center at 425-388-9088.
Find a place near your location that offers Asset, Accuplacer, or Compass testing. You may be able to test at this location and send your scores to the Enrollment Services office.
If you have already taken Math and English courses you may request a waiver from the Enrollment Services office.
You may find a proctor and email Christine Hahn for directions.
Common Problems for ANGEL Users
Problem
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Cannot log in; get an error message
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Probable Causes
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Incorrect login name, password OR account is not ready.
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Possible Solutions
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- Check your online schedule to ensure your successful enrollment in that course
- Contact eLearning to verify that your online account is ready; downloads are done daily
- Reset your password
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Problem
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WAOL has no record of enrollment
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Probable Cause
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You may be registered in an EvCC section
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Possible Solution
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Check your EvCC enrollment section information
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Problem
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I have been 'bumped' off the internet while taking an exam
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Probable Cause
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There are several things that can cause this to happen. Many times, this is caused by coflicts between ANGEL and unsupported browsers.
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Possible Solution
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- Ask your instructor to re-set the exam for you. Only your instructor will be able to do this.
- Contact the eLearning office with the specifics of what occurred and what can be done to prevent this from happening again.
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Problem
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I cannot post or read any posts in the discussion board.
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Probable Cause
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This is a known issue with Internet Explorer 10.
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Possible Solution
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Enable the compatability view in IE10
- Open the Web page you are trying to view.
- Click on the broken page icon typically located to the right of the address bar.
Note: Clicking this button will refresh the page. It is important not to do this on a page that may be sensitive to the refresh feature.
To add the web page to a list of permanent exceptions, meaning that the page would open in compatibility view automatically upon visiting the page, do the following:
- Click on the Tools menu in Internet Explorer.
- Click Compatibility View Settings.
Add an address into the Add this website field
- Click Add
- Click Close
Note: The use of Internet Explorer 10 with ANGEL is currently discouraged. The use of this compatibility view might not solve every compatibility issue and only serves as a temporary workaround.
Download FireFox and use this browser with ANGEL.
- Go to http://www.mozilla.com/en-US/firefox/personal.html
- Follow the directions for downloading.
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Problem
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I do not see my own posts on the discssion board.
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Probable Cause
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In ANGEL, if you select a Discussion Forum from the left hand side of the page, you may not be able to read your own posts – or posts you have previously read in ANGEL.
When accessing the discussion board from the left hand menu, the default setting for the discussion is set to search for unread posts only.
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Possible Solution
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If you want to view all posts, you need to:
1. Change the search type to All Posts from the View: dropdown and click Search
Or
2. You can access the discussion via the Lessons Tab (may be named different depending on the course) from the top of the page
Download these directions. 
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Problem
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I cannot see the grades in my gradebook.
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Possible Solution
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You will need to clear your browsers cache. To do this:
FireFox 7
1. Tools
2. Select Clear Recent History
3. Click the down arrow next to Details
4. Make sure Cache is checked
5. Click Clear Now
Internet Explorer 7
1. Tools
2. Internet Options
3. General tab
4. Under Browsing history, click Delete
5. Next to Temporary Internet Files, click Delete Files
6. Click Close, and then OK
Internet Explorer 8
1. From the Safety menu, click Delete Browsing History
2. Check Temporary Internet files and History, and then click Delete.
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Student Email
