EvCC Card Help

Questions about Financial Aid

For questions about Financial Aid disbursement dates and amounts, contact EvCC’s Financial Aid office at 425-388-9280 or fin_aid@everettcc.edu.

Questions about getting your card

For questions about picking up your EvCC Card and hours of operation, visit the Paperclip in EvCC’s Parks Student Union, room 203 or call 425-388-9258.

Other questions and EvCC Card customer service

If you have any other questions about your EvCC Card, call 1-888-833-8693 for help. You may also email customer service at: evcccard@everettcc.edu

Customer service can help you with questions about:

  • Registering your EvCC Card
  • Choosing your financial aid disbursement method
  • Status of a disbursement already transmitted
  • Troubleshooting receipt of direct deposit funds or a paper check
  • Questions about your Debit MasterCard transactions
  • Lost or stolen card
  • ATM PIN numbers
  • Debit card fees
  • Trouble with U.S. Bank Campus Card website
  • Other U.S. Bank Prepaid Debit MasterCard questions.