Current Status

1. Facilitate direct access to electronic information and services anytime, anywhere.        
Current status: Met

  • Added service for off-site faculty and staff utilizing Virtual Desktop Infrastructure (VDI), and IT classes offered by our Corporate & Continuing Education Center;
  • Added AMTEC, and the technology required to support it.
  • Added the first student housing building (Mountain View Hall) and the infrastructure to support it in fall 2016.
    • Added the second building (Cedar Hall) in fall 2017.
  • Moved the College onto a primarily Microsoft directory services based platform.
  • Implemented a Document Management System on campus using Quillix and Adobe eSign.
  • Established “email forever” accounts for students.
  • Reduced the number of “All Campus” emails that were being sent out by individuals or departments several times a day by creating an EvCC “Daily Digest”.
  • Enhanced the performance of student PCs by moving to Solid State Drives. Solid State Drives use less power, have faster data access and higher reliability.

2. Provide efficient, effective and quality technology Services for faculty, students, and staff.
Current status: Partially Met

  • We have had a technology fee for students since 2004, which allows campus-wide life cycle management for student PCs. The original intent was to replace the student computers every three years however, with the growth from 1200 to almost 2900 student PCs – the replacement cycle has had to be changed.
  • All staff receive “repurposed” computers from the student inventory once the Student PCs are out of warranty, or later. This means unless individual departments are able to fund new staff PCs – staff are always using at least four-year-old computers.
  • The IT staff has decreased from 19.5 hands-on personnel plus Interns to 16.5 plus Interns while at the same time the number of PCs requiring support increased from 1,800 to 3,800. Approximately 800 of those are laptops, and other tablet devices, which require more touches to each device to support. Interns have been utilized to help in this area as much as possible – although frequently the internship is completed before an intern can be productive in the department.
  • The campus has expanded and the technology required to meet the requirements for additional buildings, office additions and remodels, classroom space and security support (cameras) has also expanded. Adding all of the technology services required for the new buildings, remodels, security cameras student housing to the IT workload, without adding personnel, has been a detriment to the quality of services IT is expected to provide. (e.g. 100 PCs ordered in July 2015 could not be placed until January 2016.

3. Support the enhancement of teaching effectiveness and student- centered learning in on-campus and online learning environments.
Current status: Met

  • Implemented Canvas (Learning Management System)
  • Active Directory integration for Canvas (Learning Management System) Fall quarter

4. Deploy technology tools to improve the College’s administrative processes
Current status: In Process

  • We have direct fiber links to all of our satellite campuses so all traffic comes back here as if it was on main campus.
  • The link to HP administrative system was increased from 100 Mb to 1000 MB (1 GB)
  • During this planning period, the implementation of PeopleSoft at three of the 34 CTCs was completed.
  • PeopleSoft (ctcLink) is a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. Although this is a business administration application, the system cannot be implemented without the IT departments at all colleges. Additionally, since EvCC does not have a ctcLink Project/Change coordinator IT has delegated .5 FTE as the temporary PM and has been working with all campus (meetings, business mapping, etc.) to ensure all campus is aware of ctcLink and how to prepare for it.
  • The result of the current 30-year-old administrative system being replaced is that colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system. Implementation scheduling going forward will be based on the readiness of each college with the completion goal being February 2022.

5. Provide a cost-effective, scalable IT Infrastructure.        
Current status: Partially Met

  • The campus network in its current configuration does not meet our objectives for scalability, reliability or cost- effectiveness. Lack of a standard replacement cycle for the IT infrastructure prevented us from achieving the level of efficiency reliability and security necessary for quality and safe IT services. During 2016 the college was able to:

6. Ensure a secure e-Learning, e-Research, and e-Business environment.    
Current status: Met

  • Replaced an IT Specialist with a person who also has strong cyber-security skills.
  • Added cyber-security software which sends alerts and reports.
  • Upgraded our ASA firewall system which will, in addition to our INCAPSULA system for our website, allow us to protect critical infrastructure (e.g. email, FTP, VoIP, web). This upgrade allows us to become more proactive instead of reactive with dealing with threats especially malware.
  • The College had no major IT security breaches during the planning period. We successfully completed all security audits.

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